Ultimate Lead Systems (ULS) and IT Corps’ history has matured into a successful business relationship over the last seven years. Because of ULS’ business environment, the company needs an IT provider that can deliver diverse, flexible and personal services to handle the company needs. Prior to IT Corps coming onboard full-time in 2013, management felt the company’s technology needs and goals were not being met by its previous provider. This is why ULS called IT Corps. Management knew IT Corps would provide ULS with the personal service as well as the professionalism they were seeking.
In January of 2013, IT Corps conducted an internal technology audit to see how they could improve and support the current systems ULS had in-house. During this audit, IT Corps discovered one server that was in need of safeguarding. IT Corps quickly replaced the server and was able to get ULS back to normal business operations in less than one hour! During this this server transition, IT Corps implemented its System Retriever backup solution with offsite data colocation in IT Corps’ Data Center to maximize recoverability in case of a disaster.
Due to ULS’ line of business, its custom Customer Relationship Management and Sales Lead Management system are essential to the daily business needs. IT Corps constantly monitors ULS’s servers, which host these systems, to ensure everything is functioning properly. If glitches do arise, Mike and his technicians are able to quickly address and fix any issues before they turn into bigger problems.
Over the last seven years, Mike and IT Corps have personally implemented VMWare to house the Development Environment for the current as well as the new version of the application ULS is developing, upgraded all systems to Windows 7, configured Virtual Windows 7 for all developers to allow remote access from any location and migrated his custom written application from Server 2003 to Server 2008R2. IT Corps is currently working on leveraging virtual technologies, supporting current and future applications and is always consulting with ULS management on the best technology practices for its business.